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ADDITIONAL INFORMATION
Why Buy Below Retail
Special Orders
Warranties
Watch Terms
Shipping
U.S.A.
& Canada Shipping
International Shipping
Trade-In Program
Leasing Options
Returns
Customer Protection
Site Security
30, 60, 90 Plan
Sizing
Order Status
Tracking Information
Home
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How can I order Buy-BelowRetail
merchandise?
You may choose among the following two ways to place an order: To place
an order by phone, please call Toll Free 1-800-263-0226 between 9:00AM-9:00PM
EST Sunday-Saturday. At any time, you may order items from our merchandise
selection here at Buy-BelowRetail.com. To begin your tour of selected
Buy-BelowRetail merchandise from anywhere within Buy-BelowRetail.com,
you may click on Product Catalog on the side navigation bar. Once inside
the Product Catalog area, choose from the menu of options in the product
category that interests you. You can scroll through the items that are
available within the menu at the bottom of your page. Click on any product
image to view it in greater detail with a description and price.
How can I check on the status of my Buy-BelowRetail.com order?
For any questions pertaining to a Buy-BelowRetail.com order placed or
already received, please contact Customer Service Toll Free 1-800-263-0226
between 9:00AM-9:00PM EST Sunday-Saturday. Or click
here to go to the Order Status page.
How will my order be shipped?
Click Here to go to the shipping
page.
Is there sales tax online?
Local taxes, if applicable, will be added to your order. Add the applicable
sales tax for deliveries within the state of Ohio.
How can I return or exchange my merchandise?
Articles are accepted for credit or exchange if returned in salable
condition within 30 days, accompanied by a sales receipt and an RA
number. You must have a Return Authorization Number. Click
Here for more details. Returns may be sent to our Customer Service
Center. A refund will be made to the purchaser upon request if payment
has been received. Gift recipients are entitled to a nonrefundable merchandise
credit. To return or exchange your gift selection, please follow the
instructions included with your package. If you have any questions,
please contact:
If shipped from
U.S.A.
U.S.A World Headquarters
23600 Mercantile Road Suite 2D
Beachwood, Ohio 44122
Toll Free 1-800-263-0226
Phone 216-292-7805
Fax 216-292-7812
Email info@Buy-BelowRetail.com
If shipped from Hong Kong
Buy-BelowRetail
16-26 Kwai Tak Street
3/fl unit 306, Kwai Chung
N.T. Hong Kong
Phone 852-2540-9961
Fax 852-2540-6773
Email Eddie@Buy-BelowRetail.com
between 9:00AM-9:00PM EST Sunday-Saturday.
Can I ship my order to an international location?
Yes.
How do I get an item repaired?
We repair items that are under warranty. If not, Buy-BelowRetail.com
will provide you with a cost estimate for the repairs. Please send your
item(s) to:
BBR Services Center
1030 Euclid Ave.
Room 314 Truman Building
Cleveland, Ohio 44115
Attention: Sharhruq N. Siddiqui
Phone 216-781-5177
Fax 216-781-1460
Email SNS@Buy-BelowRetail.com
Please provide contact information and a detailed description of what
is wrong with the item. You will be sent detailed information and the
fee estimate after an assessment has been made.
Where can I found out about watch terminology?
Click here to find out about watch
terminology.
How will I know you received my order?
You will receive and email confirmation. If any items you have requested
are not in stock we will send you notification.
When will my order be shipped?
Shipping occurs after Buy-BelowRetail.com performs its quality assurance
test, which includes the following activities: credit card approval,
verification of shipping address, and availability of requested item.
Orders placed after 5pm will not be processed until the following business
day.
Are there any location restrictions pertaining to shipping?
No, you may ship anywhere. However, some locations may take a few extra
days due to logistics.
Does the Buy-BelowRetail.com Web site feature every watch available
for the brand names offered?
No. But you may call Toll Free 1-800-263-0226 or email info@buy-belowretail.com
to request availability of items.
How do I know what the USD will be?
Click here for a currency converter: Currency
Converter.
What is the warranty on my item?
Click here for warranty details.
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